National Care Service - Lived Experience Sessions

From 6 March to 17 March The National Care Service are carrying out group and individual sessions to understand how people find, share and make sense of information on social care support. 

They would like your help to find participants to take part in the following sessions:

•    Unpaid Carers: Online session on Tuesday 7 March 2023 - 1pm to 3pm

They are looking for 6 to 8 people for this online session who have, in the last 2 years : 
o    experience of (and can remember) supporting someone to apply for social care support 
o    started providing social care support to a friend or family member

•    Supported People who have used an Advocate: Online session on Thursday 9 March 2023 - 1pm to 3pm

They are looking for 6 to 8 people for this online session who have, in the past 2 years : 

o    had support (for example, from an advocate, friend or family) to apply for social care support 
o    been waiting to receive, currently receiving, or have already received social care support
•    One-to-one sessions: Remote, on the phone, or in person 

They are looking for 8 to 10 people to do individual sessions. Participants can choose a time and date that suits them between 6 and 17 March.

Ideally participants should be from North Lanarkshire, Glasgow   City, Western Isles, Aberdeen City, Dumfries and Galloway, Dundee, or East Renfrewshire

Participants can either:
o    be waiting to receive, currently receiving or have previously received social care support. If they are currently receiving or have previously had social care support, the support must have started in the last 2 years
o    have experience of (and can remember) supporting someone through the initial stages of social care support in the last 2 years 

Aims for the sessions

During the sessions, The National Care Service want to understand how participants find, share, and make sense of information on social care support, specifically:
•    how participants became aware of social care support
•    what information helped participants understand eligibility for support  
•    participants' experiences of the assessment process

How the sessions will work 

The sessions will be held online using Microsoft Teams. 
There will be 4 Scottish Government staff at each session. 2 staff members will facilitate the activities and discussions and the other 2 will take notes. 
Notetakers will not record the name or identifying details of any participants. 

How you can help 

If you or your organisation can help them recruit for these sessions, please reply to this email by 5pm on Friday 3 March. 

Wherever possible, we will support people to attend. If you or the people you support have any accessibility needs, or any questions  please let them know by emailing NCSdesign@gov.scot.